FAQ
Shipping
Do you ship internationally? Yes! We ship to almost any country in the world
How much does shipping cost?
- Domestic (Australia)
- Orders over $150
- Express: FREE
- Orders under $150
- Standard: $7.50
- Express: $10
- International
- I cover some of the shipping costs to make it as affordable as possible for my international customers!
- Shipping cost is capped- for most countries it will be approximately $17 USD (depending on exchange rate) regardless of how much you order.
- NB: There are a number of other countries for which it is more expensive given Australia post charges however shipping overages are always refunded
Do you offer tracking? Yes, all orders have tracking. You will receive tracking details once your parcel has been sent.
Packing times
How quickly will you ship my order?
We try to ship all orders on the same day they are received or at the latest the next day. However please expect slight delays during sale times.Currency
What currency am I being charged? The currency should pick up your location and choose the local currency – however sometimes it doesn’t pick this up. To fix this, all you need to do is select currency at the top of any page and it will update prices automatically.
Pricing
I’m in the US and your prices seem a little steep. Why is this? Firstly, check to make sure you have the correct currency selected :-) If you do, unfortunately fabric is MUCH more expensive to purchase in Australia- some of it relates to our exchange rate and others because it has to be shipped halfway around the world :-) I don’t charge a “design fee” for my bundles, just standard pricing. One day our exchange rate will improve and then prices will hopefully decrease!
Pattern suggestions
I want to purchase some of your bundles but I’m not sure what quilt I want to make? Check out this link for some inspiration- it includes a list of quilt patterns you can make with the number of fat quarters and a link to where you can purchase/ find the pattern.